QIYO USB C Docking Station 4K@60Hz Dual Monitor Display for Macbook Pro and Windows Laptops with Thunderbolt 3 Advanced Features: QIYO USB C Docking Station breaks through the restriction of MacOS system and totally supports ONE host port to extend TWO different external monitors via Display Ports. All external monitors display a different picture, which is different from your laptop screen. You NO LONGER need to connect multiple USB-C ports of your laptop to extend your multiple external monitors, you just need to connect ONE USB-C port of your laptop to extend TWO different external monitors simultaneously, various external devices and the Internet with a single cable-Make your work more efficient and save your precious time. QIYO USB C docking station is also compatible with M1/M1 Pro/M1 Max MacBook Pro/Air and the driver breaks through the external display limitations of Apple's silicon M1/M1 Pro/M1 Max chip. The docking station can drive totally 2 displays on the Macbook simultaneously with the M1/M1 Pro/M1 Max processor, and realize the extended display mode for MacOS. Important Notes: To use QIYO Dual Display Docking Station, please ensure the USB-C port of your host devices support DisplayPort Alt Mode and Power Delivery. If the USB-C port of your host device only supports DisplayPort Alt Mode and not support charging, please use the original power adapter of your host device to charge. Driver is needed to use the Display Ports of QIYO laptop docking station. Please download and install the latest driver on DisplayLink website before using the Display Ports. Widely Compatibility Compatible Devices(Not a full list) : MacBook/MacBook Pro 2016 or above MacBook Air 2018 or above Mac Pro 2019, iMac Pro 2017 Surface Book 2/Pro 7/Go Google Pixelbook, Chromebook Pixel DELL XPS 13/15/17, Inspiron 7400/7480, Latitude 5400/5401/5491/5510/7210/7400/7490 HP Spectre 13, EliteBook 830 G7, EliteBook 840 G5/G6/G7/G8, GTX 4 Pro 15.6 Smartphones such as Samsung Galaxy S8/S8 Plus/S9/S9 Plus/Note 8/Note 9/, LG G5/V20 Incompatible Device(Not a full list) : MacBook Pro 2015MacBook Air (2014/2015/2017,11 inch&13 inch)Mac mini (2009/2010/2011/2012/2014iMac (2009/2010/2011/2012/2013/2014/2015)Mac Pro (2009/2010/2012)Mac Pro Serve (2010/2012)HP PavilionNintendo SwitchApple USB SuperDriveAsus K570ZD-ES55 QIYO Dual Display Docking Station Information 4K@60Hz Display for Dual External Monitors Single Monitor Display: 3840x2160@60Hz via HDMI port or Display Port 1 or Display Port 2. Dual Monitor Display: 3840x2160@60Hz via Display Port 1 and Display Port 2, or via HDMI port and Display Port 2. Note: Display Port 1 and HDMI port share the same display content. Display Modes for MacOS and Windows Mirror Mode for MacOS and Windows: All the external monitors have the same display screens as the host laptop. Extend Mode for MacOS and Windows: All the external monitors display a different picture, which is different from your laptop screen. Technical Guidance of QIYO Docking Station How to connect HDMI and DP at the same time? HDMI port and Display Port 1 share the same display content. If you want to use the HDMI and Display Port for the dual external monitors at the same time, please connect to Display Port 2, don't connect to Display Port 1. Supported Operating Systems MacOSWindowsChorme OSLinux Usage Tips of the Docking Station Driver tips: MacOS and Windows users can download driver from official DisplayLink drivers or contact QIYO support. Chrome OS latest system does not need to install drivers, just update to the latest system. Cable Tips: Use HDMI 2.0/DP 1.2 or above cable for optimum performance. Quick Start Guide of the QIYO USB C Dual Monitor Docking Station Download and install the QIYO Docking Station driver from the DisplayLink Connect to one of the equipped USB-C to USB-C cable to USB-C PD charging port on the docking station Connect to another equipped USB-C to USB-C cable from the dock to your host laptop Connect your HDMI and DisplayPort displays to the video outputs on the back of the dock Attach USB devices (keyboard, mouse, etc.) to the USB ports on both the front and back of the dock Connect Ethernet/speakers/headphones/microphone to the usb c docking station If you have any questions about the usage, please feel free to let us know through Amazon 4K@60Hz HDMI and DP QIYO laptop docking station supports resolution up to 4K@60Hz when connecting two external monitors. QIYO USB C docking station dual monitor will greatly help you with high-resolution works, such as 3D graphic display, conference lecture, video editing, complex image production, etc. PD 3.0 100W Fast Charging QIYO USB C dual monitor docking station for macbook pro supports up to 100W power input. PD charger is not included. Please use a PD fast charger to charge your laptop and peripheral devices with this dock. 1 Gbps Stable Gigabit Ethernet QIYO USB C docking station dual monitor is equipped with an RJ-45 Gigabit Ethernet port and supports up to 1 Gbps. 1 Gbps stable Gigabit Ethernet port is more reliable and stable than a wireless network. Super-speed Data Transfer Dock QIYO USB C dual monitor laptop docking station is equipped with 2 USB 3.0, 2 USB 2.0 and 1 USB C 3.1. You can transfer files via the USB 3.0 ports up to 5 Gbps. USB 2.0 ports are to connect your wireless keyboard and mouse without any lag. Common Troubleshooting Tips of QIYO USB C Dual Monitor Docking Station 1. Please make sure the USB-C port of your laptop support DisplayPort Alt Mode and Power Delivery before the purchase. QIYO docking station is incompatible with the USB-A to USB-C Adapter. 2. Connect to one of the equipped USB-C to USB-C cable to USB-C PD charging port on the docking station and make sure the light indicator is on first. 3. Connect to another equipped USB-C to USB-C cable from the dock to your host laptop. 4. If the USB-C port of your laptop doesn't support Power Delivery, only supports DisplayPort Alt Mode: Just connect to the USB-C port with laptop logo on the dock to your host system and use the AC original power supply to charge your laptop. 5. To use the Display Ports, please go to official Display Link or contact QIYO support to download and install the driver first. Only DP ports need driver to work. HDMI port is plug and play. 6. Connect the laptop and external monitors with HDMI 2.0 or DP 1.4 cable and wait for a few seconds to extend the laptop to your monitor. If all of your external monitors only have HDMI ports, and you should use DP to HDMI cable(not HDMI to DP cable)to connect the DP side to the QIYO dock, and HDMI side to your monitors. Display connection be limited? Please make sure the device you're connecting to is supported and that you're using the right cable. Please make sure to use HDMI2.0/DP1.4 or above cables for optimum performance DisplayPort connection might not work? 1. Update your system to the newest > Download driver from: Displaylink website > Uninstall, install the drivers and restart your laptop > For MacOS users, please tick the “DisplayLink Manager/DisplayLinkUserAgent” in the “Security & Privacy” after installing the driver. 2. Please note that uni-directional cables couldn’t connect with the opposite polarity. For example, DP to HDMI cable only work with DisplayPort as the output and HDMI as the input, HDMI to DP cable only work with HDMI as the output and DisplayPort as the input. 3. Your monitor may not choose the right video signal automatically, please choose HDMI/DP as needed by setting your monitor. 4. If the external displays are recognized, please reduce monitor resolution to solve this issue. Please find the Display setting or Intel Graphics Control Panel, operate resolution and refresh rate as needed. Audio/Mic Remind 1. Plug in this USB C Docking Station sometimes will change the default Audio output device to docking station which means your laptop speakers will not work anymore. 2. To make your laptop speaker work, please change in your laptop OS setting the audio output device back to laptop speakers USB Accessories Disabled Solutions 1. Please unplug and re-plug 2. Reset the SMC of your device